How To's of Registration
How do I register for a tour?
You can register online on our Registration Page or register through your group’s personalized TripSite which you can find here. You will need your group leader’s last name and group ID.
I traveled before with your company, can I use that same account?
Thank you for traveling with us again! Participants need a new account for each individual trip. Please enter a different Username than your past account. The Username and Password are Case-Sensitive.
My child is traveling, should I enter my information or theirs?
Please enter the information of the person traveling. We use this information for all tour bookings. Towards the end of the registration form, you will find a section to enter a parent name for billing information as well as emergency contact information. We book flights (if applicable), hotels, and entrances from the information in the account. Therefore, it’s important the full name on the account matches the traveler’s passport/birth certificate and all details are up to date (passport numbers, address, etc.).
How do I know that I am registered if I have not received a confirmation email?
You should have received an email, if not email accounts@acis.com to confirm. Please note registration is not complete without payment, space is always pending availability.
Can multiple family members be on one account?
Each traveler needs to register their own account under Participant. If you would like to make sure family members room together, please contact us at accounts@acis.com.
Do I have to finalize my protection plan selection at registration?
You have until 130 days prior to departure to finalize your protection plan. We recommend upgrading to our Ultimate or Ultimate-Plus plans that were designed to provide you complete peace of mind.
If you are registering within 130 days of departure then you will need to select your protection plan while registering. No changes can be made to the plan after the registration is submitted.
If you are registering within 130 days of departure then you will need to select your protection plan while registering. No changes can be made to the plan after the registration is submitted.