Username and Password FAQs
Am I able to change my login information in My Account?
Yes, you can change your login information in My Account. Log in to My Account, click My Profile and select Personal Info. Then scroll down the page to Account Information and click the edit button. You must enter your current password before creating a new one.
I forgot my MyAccount password.
If you cannot remember your MyAccount password, no worries! You will need to know the email address you have on file that you provided upon registration and then follow this link here to rest your password.
I've reset my password and still can't log in. What should I do?
If you have tried resetting your password and the login here and it still is not working or you did not receive an email, don’t sweat it!
If during office hours just ask to speak to a representative here on chat—or after hours email accounts@acis.com and someone will get back to you asap.
If during office hours just ask to speak to a representative here on chat—or after hours email accounts@acis.com and someone will get back to you asap.